Privacy Policy

Last updated: 07/30/2023

1. Introduction

At Zeemo Spa (“Zeemo”, “we”, “our”), we value the privacy of our users, clients, and visitors. This policy explains how we collect, use, store, and protect your personal information when using our services.

2. Scope

This policy applies to all users of our services, including corporate clients and their authorized users. By using our platform, you agree to the terms described herein.

3. Information We Collect

• Provided information: Full name, email, phone, company, job title.
• Technical data: IP address, browser type, operating system, approximate location.
• Usage data: Platform activity, feature use, logs.
• Cookies: We use essential technical cookies to ensure proper site functionality.

4. Purpose of Processing

We process personal data to:

• Manage user accounts and access.
• Provide and enhance our services.
• Offer technical support and operational communications.
• Monitor security and prevent fraud.
• Comply with legal or contractual obligations.

5. Legal Basis

• User consent.
• Performance of a service contract.
• Compliance with legal obligations.
• Legitimate interest, without overriding user rights.

6. Data Retention

Data is retained for the duration of the contractual relationship and the necessary legal period. Upon request, data will be securely deleted.

7. Cookies

Zeemo uses essential technical cookies. We do not use tracking or advertising cookies. Details can be found in our cookie policy.

8. Data Sharing

Zeemo does not sell personal data. We only share it with:

• Service providers under confidentiality agreements.
• Public authorities when legally required.
• Corporate administrators in case of business accounts.
• Other cases with explicit user consent.

9. Security Measures

• Encryption of data in transit and at rest.
• Role-based access control (RBAC).
• Regular audits.
• Use of private networks (VPN), MFA, and segmentation.

10. User Rights

Users may exercise their rights to access, rectify, delete, object, request portability, or withdraw consent by writing to legal@zeemo.cl.

11. Use by Minors

Zeemo is not intended for individuals under 18. We do not knowingly collect data from minors.

12. Data Controller

Controller: Zeemo Spa
Email: legal@zeemo.cl

13. Changes to this Policy

Zeemo may update this policy. Users will be notified through the website or platform when changes are significant.